The last thing that you would like to do it to call a water restoration company after a disastrous situation. The water restoration companies are hired to recover your home after it has faced a catastrophe like a flood. There can be several scenarios when you contact a water restoration company.
Questions to Ask a Water Restoration Company
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The first thing that a restoration company does is to assess the situation and measure the level of damage in your home. Afterward, the activities are planned and divided into teams. If you face such an unfortunate event, try to feel strong. Despite your worries always remember the following 5 important questions to ask a water restoration company.
What is your response time?
This is perhaps the most important thing to start inquiring. After you have suffered a water-oriented disaster the first thing you want to do is to come back to live in your home as before. So, weave your questions around the first question. Tell them where your house is and you want a water restoration company’s services to get it back in shape. Make sure you tell them clearly that you want their services immediately and how fast they can start working? They will probably need to survey your home before they can start the restoration so be ready for it.
Are you certified company?
This question is a must while verifying a company’s credentials. Asking this question puts your mind to ease that you hired a reliable resource for the work. Having a work certification not only makes a company more dependable but also ensures that they are a skilled team of professionals. Dealing with a house that suffered a disaster is a delicate matter and restoring it to the original state is a very challenging task because first, they have to remove the water then dry everything up. Having a certification guarantees you that the company has fully updated knowledge regarding the situation.
Do you have specialized training?
This is rather an important question to ask because you can’t leave your house’s restoration in the hands of an amateur. Having expertise is very good but when mixed with considerable experience gives the best results. A company having several years of experience in the filed would know how to pump out water out of your home efficiently, how to dry up your structure to avoid the expected growth of mold. Finally, only a well trained professional can tell what can be recovered after something comes in contact with water. You should be mentally ready because if the black water has entered your home, then there’s a possibility that your house needs decontamination.
What type of insurance you have?
The insurances are very important for both parties in their respective scenario. You can start by asking about the type of work insurances they offer. Beware, the insurance that a restoration company offers is mainly a compensation if accidental damage occurs during work because of their workforce. You are already facing a bad situation and an addition to that pains a lot. A valid company is always ensured and it can compensate you adequately if something like this happens. Your insurance for your home is equally important. Having no security such as this one would require you to pay for the repairs from your pocket.
Can you provide referrals?
Referrals are important to understand the quality of work a company can offer. The companies will try their best to convince you with the words. Then it is up to you whether to agree with them and hire them immediately. Or the referrals can be asked at a time like this. Provided referrals boost your confidence in a company. A well-experienced company would have done several projects and surely will be having something to demonstrate the quality of their work. When a company tries to dodge your question then understand they are only talks. You should avoid such a company and look for a better option.
The significance of a water restoration company can’t be neglected when you are facing a disaster. Only a reliable company that can put your home together. Though make sure you ask if the company offers a general restoration for everything at home or not. It is suggested to have a written contract before you allow them to start work.